Shipping Policy

Where We Ship To:
    1. Street addresses in the United States only (no P.O. or Military APO/FPO addresses)
    2. All 50 states* including the District of Columbia

*Unfortunately, delivery to Puerto Rico is not available at this time.

You can ship to another address besides your own. When prompted to fill out shipping information, specify the shipping address you wish to send your purchase. When prompted for the billing address, fill out your own address.

We currently do not ship to PO Boxes or Military APO/FPO addresses. Email: info@kalorcare.com and let us help you find the store nearest you that carries our brand.

Sales Tax:
Sales tax will be added for taxable items in deliveries to the following states: California, Illinois, New Jersey, New York, Texas, Washington, Florida and Pennsylvania. The tax rate applied to your order will be the combined state and local rate for the address where your order is shipped. Shipments to any other state will not be charged tax.

Shipping Cost:
Shipping rates are calculated according to the purchase value of your order and the type of shipment selected. Each address you instruct us to ship to, including gift-recipient addresses, is considered a separate order and is subject to applicable shipping charges.
 

Once your order is confirmed, it will take a few business days to process and ship. You will first receive an order confirmation email including your order number. This will be sent to your specified email address. After we ship, you will then receive a shipping confirmation email that includes tracking.

Orders are processed Monday through Friday, excluding major holidays. Orders placed on Friday After 12pm, Saturday, and Sunday will be processed on the following Monday.

Note: Shipping and delivery times are estimated, and can not be guaranteed. We remain committed to getting your order to you as quickly as possible.